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Weeks, assessment to full handover
Dependixtech designs, migrates, and operates cloud environments across AWS, Azure, and Alibaba Cloud — with a team that answers the pager at 3am and still shows up to the roadmap review.
Whether we're migrating a monolith or babysitting a Kubernetes cluster at 2am, these are non-negotiable.
Every account is staffed by certified engineers, not ticket routers — so fixes come with context, not a script.
Architecture, migration, hosting, and support under one roof, so nothing falls into a gap between vendors.
Round-the-clock monitoring and alerting, with a certified on-call team that treats your outage like ours.
Plans are shaped by your risk tolerance and budget first, then the technology — never the other way round.
Pick a fully managed cloud team, or bring us in to handle a one-time migration — either way, the same engineers stay on the account.
We take day-to-day ownership of your infrastructure — patching, scaling, cost control, and incident response — so your product team can stay focused on the product.
See the full Managed Services page →Infrastructure-as-code baselines and tested failover, not tribal knowledge.
Monthly spend reviews so you're only paying for capacity you actually use.
Real-time messaging and email channels — no ticket queue in between.
From lift-and-shift to a full re-architecture, we plan the cutover around your business hours, not ours.
See the full Cloud Migration page →A dependency map and risk report before a single workload moves.
Sequencing, rollback points, and a timeline built around your traffic patterns.
Your team leaves with runbooks and hands-on sessions, not just a wiki page.
We build guardrails — IAM boundaries, audit trails, encryption defaults — that hold up under review without slowing your releases down.
See Security & Compliance details →Least-privilege IAM audits on a schedule you set.
Centralized, tamper-evident logs mapped to your framework.
Rehearsed response plans, not documents that only exist for auditors.
Dependixtech holds Advanced Tier partner status with AWS and delivery partnerships across Azure and Alibaba Cloud — but certifications are the floor, not the pitch.
We take day-to-day ownership of your AWS, Azure, or Alibaba Cloud environment — monitoring, patching, cost control, and incident response — so your engineers stay on the product, not the pager.
Every plan below is staffed by the same named engineers month to month — no rotating contractors.
Custom dashboards and thresholds tuned to your workload, with a human reviewing every page before it wakes anyone up.
Scheduled patch windows for OS, runtime, and dependencies, with emergency patching for critical CVEs.
Monthly right-sizing reviews, reserved instance planning, and cleanup of orphaned resources you're still paying for.
A named on-call engineer with documented escalation paths — not a generic support inbox.
Tested restore procedures, not just backup jobs that "should" work. We run the drill so you don't find out the hard way.
A plain-language report on uptime, incidents, spend, and what we changed — sent whether or not anything went wrong.
Order matters here — each step produces the input the next one needs, so nothing gets missed on day one.
We map every account, workload, and access path, and flag anything that's a risk before we take ownership of it.
Monitoring, alerting, backups, and access controls are brought up to our operating standard — documented, not assumed.
For two weeks we run alongside your existing team, so incidents get a second set of eyes before we take the lead.
We take the on-call rotation and monthly reporting, and your team gets a direct line to the engineers who did the audit.
All plans are billed monthly with no lock-in contract. Final pricing depends on workload count and complexity.
For a single production environment that just needs someone watching it properly.
Our most common plan — for teams running production workloads that can't afford downtime.
For organizations running across multiple clouds or with compliance requirements to meet.
Available as an add-on to any plan, or as a standalone engagement.
Least-privilege IAM audits on a schedule you set, with clear findings and remediation steps.
Centralized, tamper-evident logs mapped to the framework your auditors actually use.
Rehearsed response plans your team has actually practiced — not documents that only exist for auditors.
AWS, Microsoft Azure, and Alibaba Cloud, including hybrid environments that span more than one.
No — you keep account ownership and visibility at all times. We work inside your environment under agreed access boundaries, not around it.
Growth and Enterprise plans include a named on-call engineer with an agreed response time set out in your service agreement, tailored to how critical each workload is.
Yes. Most clients start on Essentials or Growth and move up once we've mapped their full environment during onboarding.
From a straight lift-and-shift to a full re-architecture, we plan every cutover around your business hours and your traffic patterns — not around what's convenient for us.
Each phase produces the document the next phase depends on — we don't skip ahead to save time.
We build a full dependency map of your current environment and produce a risk report — what could break, and what it would take to fix it if it did.
A sequenced migration plan with rollback points at every stage, timed around your actual traffic — not a generic maintenance window.
We execute in the agreed sequence, validating each workload before moving to the next, with a live rollback option at every checkpoint.
Once stable, we tune cost and performance, then hand your team runbooks and hands-on training — not just a wiki page nobody reads.
If it's not listed here, ask us — most migrations are a mix of a few of these at once.
Relational and NoSQL migrations with minimal-downtime replication, including cross-cloud database moves.
On-premise or aging cloud VMs re-platformed onto current-generation, right-sized infrastructure.
Cluster migrations and re-architecture, including moving between managed Kubernetes services.
Straight lift-and-shift where speed matters, or phased decomposition where it's worth the investment.
Re-pointing integrations, webhooks, and API dependencies so nothing quietly breaks after cutover.
ETL and analytics pipeline migration with data validation at each stage, not just a copy-and-hope.
A regional e-commerce platform moving off an aging on-premise data center onto AWS ahead of a peak sales season.
Most single-workload migrations run 4–8 weeks from assessment to handover. Multi-workload or compliance-heavy migrations can run longer — we scope this precisely at the end of the assessment phase.
Often none, or only a short planned window. We design the cutover sequence specifically to minimize customer-facing impact, and flag upfront anywhere a brief window is unavoidable.
Every migration plan includes rollback points, so we can revert a specific stage without unwinding the whole project.
Yes — cloud-to-cloud migrations follow the same four-phase process, and are often faster since there's usually less custom infrastructure to reverse-engineer.
Dependixtech holds Advanced Tier partner status with AWS, alongside delivery partnerships across Azure and Alibaba Cloud. Certifications are the floor here — not the pitch.
Dependixtech started with a simple complaint we kept hearing from engineering leads across Hong Kong: managed service providers answered tickets, but nobody actually understood the infrastructure they were supposed to be protecting.
So we built the opposite. Every account at Dependixtech is staffed by named engineers who did the onboarding audit themselves — not a rotating queue reading from a runbook they've never seen fail.
That principle has held as we've grown from a two-person team supporting a handful of local retailers to a 34-person engineering group managing infrastructure across AWS, Azure, and Alibaba Cloud for clients across manufacturing, retail, and logistics.
We're still small enough that the engineer who answers your 3am page is someone who was in the room during your onboarding call.
You know who's on your account, and they know your environment before something breaks — not after.
You get a monthly report on cost, incidents, and uptime whether the month was quiet or not.
We shape recommendations around your budget and risk tolerance first — the technology comes second.
Backup restores and incident playbooks are tested on a schedule, not written once and forgotten.
Whether it's a quick question or a full migration, the fastest way to reach us is below — a real engineer reads every message.
Workshop 60, 3/F, Block A
East Sun Industrial Centre
No. 16 Shing Yip Street
Kowloon, Hong Kong
Managed Services clients get 24/7 incident coverage regardless of office hours.
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